Do you design websites?

Offer SiteWrench to your clients!

  • Increase Efficiency
  • User Support Plans
  • Additional Revenue
  • Faster Production Time
  • Automated Billing

Who Uses Sitewrench

Memphis Zoo St. Jude Classic Hope Presbyterian

Frequently Asked Questions

People ask us lots of questions.

Can I use my domain name?

Of course. You can use your existing domain name and even other secondary domain names if you want. As an added benefit, all of the pages in your website will have their own human-friendly short cut. For example, your Contact Us page can be www.mydomain.com/contactus OR www.mydomain.com/contact or some other short cut name you choose.

Before you launch your website it will be available at yourdomain.sitewrench.com. If you want to resell SiteWrench to your cients, we can substitute your domain name in place of sitewrench.com too!


How much is hosting?

Hosting is included. SiteWrench is a "hosted solution" or what is frequently called SAAS (Software As A Service). The monthly cost you pay for SiteWrench is a plan-based license that includes allotments of users, file storage space, tech support, continual improvement of existing features, new feature development, lots of other stuff and hosting.

Our hosting is extremely good and extremely expensive. Want to know more about it? Look at "How good is your hosting" below.


Why is a shared system or SAAS system a better model?

A shared system has quite a few benefits. One of the largest is our system will always be up-to-date. We have hundreds of organizations using SiteWrench, therefore it is in our best interest to make SiteWrench an excellent solution for our existing clients. We work to stay on top of trends, to build new features and to continually improve existing ones.

Another big benefit is the low total cost of ownership. We manage all of the details for you which keeps you and your staff from dealing with technical problems. If there is a problem, you have someone who will solve it for you.


How good is your hosting? Security? Backups? Uptime? Etc?

Our hosting is top-of-the-line. We create backups of your website and data every day and some parts we even backup hourly. We also have disaster recovery plans and processes in place and ready to go if there is an issue.

Our state of the art equipment is housed and managed by a top tier provider in a facility that rivals Ft. Knox. Everything down to their water supply is fully redundant. Our hardware is managed and monitored by a team of professionals who help us make updates and improvements in the least intrusive ways possible. Our server uptime remains above 99.8%.

SiteWrench is the only system running on our equipment. We are not sharing server space or using some type of virtual server setup.


Can I try SiteWrench before I buy?

Yes. We offer a free plan that you can use for an unlimited amount of time. We also offer the first 30 days for free on all plans. We will send you an email five days before your trial period expires so you can cancel before you are billed anything.


Is there a contract? Can I upgrade/downgrade/cancel anytime?

There is no contract. Yes, you can upgrade or downgrade your plan at anytime. It's easy and there are no fees.


What about email?

We don't offer an email solution, however we do recommend Google's free Google Apps which is a truly excellent service. We've been using it for years and couldn't be happier.


How do I know SiteWrench won't just close up shop?

The short answer is: We like to eat.

The long answer is that we are an established company that has been offering content managed websites since 2002. We are one of the pioneers in the industry and this is our full time job.

We are a profitable, debt-free business. We have thousands of users in about 40 states using SiteWrench. We're not going anywhere anytime soon.


Who makes SiteWrench?

SiteWrench is an original creation of Speak Creative. We are a design firm that has been in business since 1999. We began developing SiteWrench to meet our clients' needs and realized the need for such a product in a larger scope.

SiteWrench has the unique distinction of being a website management system built by designers, for designers. Take a look at our work and you'll see that SiteWrench is an excellent platform for website designers with virtually no design limitations.


How long has SiteWrench been around?

SiteWrench has been around since 2002, with lots and lots of improvements between then and now.


What if I want to move my website away from SiteWrench?

We can't imagine why you'd want to, but we will do our best to make it easy on you. If you need it, we can even provide your content to you in SQL files. Why would we make it easy on you? We think there's a good chance you'll want to come back.


What about design?

You have options. We can work with you to create a fully unique custom design. We can customize one of our templates for you or we can use your design. We also have options where you can use your design. We're pretty flexible so if you have another idea, ask us and we'll figure out how to do it.


What about iPhones and mobile? Do you offer mobile templates?

Yes and it's all built in. SiteWrench outputs standards based, valid code, so it will render properly in mobile browsers. Your website can also have a mobile-specific template allowing you to provide specialized content to a valuable and growing market segment.


Does SiteWrench use with HTML and CSS standards?

Heck yes we do. Code output by the SiteWrench system is valid XHTML Transitional.


What about SEO? How search engine friendly is SiteWrench?

SiteWrench websites are very search engine friendly. We don't use Flash, iInformation is output properly and you have the ability to format your content using the appropriate tags and information. Every page can also have its own Title and META data.


How easy is SiteWrench to use?

SiteWrench is extremely easy to use. The features in the system follow similar conventions shortening the learning curve. If you need help, we also provide training, videos and other excellent resources to help you get all that you can out of your website.


What if I need a custom function?

No problem, we've done lots of them. One huge benefit of the SiteWrench platform is that it makes it easy for us to add new features for our clients.


Does SiteWrench work on Macs?

Everything that is good works on a Mac. SiteWrench works GREAT on a Mac. Mac or PC, you can use just about any browser that you'd like and we recommend Firefox --it's free and works great.


What kind of support and training does SiteWrench Offer?

Our goal is to provide the best customer service that you have ever received. We offer free, live training every week, we offer video tutorials, written tutorials, web-based and even phone support. If you are a SiteWrench customer, we want to be sure you know how to use our system and we want to answer your questions in such a way that you can quickly apply what you have learned.


How often is SiteWrench updated?

For some adjustments, bug fixes and other smaller items, SiteWrench is updated as often as a few times a week to once every two weeks. For larger changes, new features and big feature improvements, we typically roll out updates on about a monthly basis.


Why should I pay for SiteWrench instead of using a free system?

The short answer is: The total cost of ownership isn't equal to net cash spent.

There are quite a few open source systems available and some are better than others. With any system, you will have many specialized technical details to manage, you will not have technical support available and if something breaks you will have to find someone who can fix it and then pay them to do it.

If your website is important to the organization, you need it to be reliable and easy for your staff to use. We manage all the technical details for you and provide comprehensive training freeing your time and resources on organizational goals rather than fixing your website.


Can I host it myself?

Yes, we offer an enterprise-level remotely deployed solution. Call us for details (888-337-7325).


Do you ofer multi site discounts or microsites?

Yes, we offer cost breaks for multiple websites for the same organization. SiteWrench also makes it easy for you to create micro sites using unique domain names.


I'm a pro. Can I access the templates/css/etc?

Yes, pro, we can give you access to the template and CSS files.


Does SiteWrench have an API?

Not yet, but it won't be too long.


I want to offer SiteWrench to my clients, can I do that?

Yes, and you should. It'll make your life easier and you'll be able to make money. You can find out more by calling us or by visiting the Resell SiteWrench page.


Can SiteWrench make my logo bigger?

Heck yes it can. As big as you want it. We include one of these magic buttons in every website.